Respect Phoneline 0845 122 8609
The Respect Phoneline reaches accreditation status!
 | We are pleased to announce that the Respect Phoneline has become a service accredited by the Telephone Helplines Association, as of 10 October 2007. The Telephone Helplines Association is the lead organisation for the not-for-profit helplines in the UK and Ireland |
The Respect Phoneline 0845 122 8609 is an information and advice line for people who are abusive towards their partners.
Opening hours
The Respect Phoneline is open:
Monday, Tuesday, Wednesday and Friday 10-1 and 2-5
CALL US: 0845 122 8609 (same cost as a local call if you ring from a landline)
EMAIL US: phoneline@respect.uk.net
TEXT US: 07624 818 326
You can leave a message when the lines are closed or busy and we’ll get back to you within 2 working days.
Our Phoneline is funded by the Home Office and is available for England and Wales.
Please remember that if you are emailing through a work email address your employer has the right to read your emails. Also, if you are experiencing domestic violence please take steps to ensure that the abuser does not have access to your email address. You can set up a new web-based email address that the abuser is not aware of or you can pick a password that the abuser cannot guess.
Textphone users dial 18001 0845 122 8609
We use Language Line and we can arrange to speak to a caller through an interpreter.
Calls may be monitored for training and quality purposes. In most cases, calls are treated as confidential. We do not use technology to identify callers. Our full confidentiality policy is here.
Download: Respect Phoneline Confidentiality Policy.doc
Who calls the Respect Phoneline?
The majority of people who call our service are men in straight relationships. These are men who realise that they are abusive and they are looking for help to stop.
We also get calls from women who suffer domestic violence and are looking for help on behalf of their partner. We welcome those calls as an opportunity to encourage women to access specialist support for themselves but also to explain to them what help might be available for their partner.
The Respect Phoneline accepts calls from women who are abusive towards their male partners and from abusive men and women in same-sex relationships.
Finally, we get calls from frontline workers and professional people who get in touch directly or indirectly with domestic violence perpetrators. We offer them information about programmes and we advise on best practice.
What can I expect when I ring the Respect Phoneline?
You can call us if you want to discuss your use of violence or abuse; or if you are not sure about certain behaviours and you need to talk to someone about them.
We can also give you information about specialist programmes designed to help abusive men change their abusive behaviours.
We don’t provide ongoing telephone support or counselling. For more information you can click on Men: Are you abusive towards your partner?
People experiencing domestic violence
Please see:
Women experiencing abuse
Men experiencing abuse
Frontline workers/Professionals
Please see Frontline workers
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