PDD for Facilitators - Record-keeping, oversight, quality-assurance & defensible decision-making

Keeping accurate and timely records can be challenging for busy practitioners. It is essential to record every contact and decision as soon as possible while the rationale for this is fresh in your mind, thus avoiding trying to recall this at a later date. 

This practice development session will help practitioners: 

• Exercise their professional judgment confidently.  
• Record all decisions and rationale clearly and accurately. 
• Use tools such as templates to ensure quality and consistency of case-recording.  
• Explore defensible decision-making and understand how to ensure actions undertaken have the appropriate managerial oversight and that this is recorded. 

Maximum attendees of 4 per service, first-come, first-served